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A. Please enter the first 12 digits of your account number, OR street number and name to validate your account. Your account number can be found on your Utility Bill.
Account Number:   Example: 004583452321 
Service Address:

House #: Direction:   Street Name: Type:
(Ex: 1002) (Ex: Main, 8, Columbus)

B. To check the status of the last request made on your account, please enter your 12 digit account # or 6 digit confirmation #.
Account #:    Confirmation #:  
The Cancel/Reschedule feature is temporarily unavailable. If you need to Cancel or Reschedule a Mulch Delivery, Brush Collection, E-Waste, or Bulk Metal Collection please contact 703-228-6570
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2100 Clarendon Blvd. Arlington, VA 22201 Tel: 703-228-3000 TTY: 703-228-4611